Casa de Ellison Travel, LLC – Privacy Policy
Last Updated: October 25, 2025
1. Introduction
Casa de Ellison Travel, LLC (“Casa de Ellison Travel,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy while providing exceptional travel services. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website and services. We are committed to transparency and compliance with applicable privacy laws such as the GDPR, CCPA, and other relevant regulations.
2. Information We Collect
We may collect both personal and non-personal information, including:
- Personal Information: Your name, contact details (email, phone number, physical address), passport information, payment details, and any additional information required to arrange and book your travel.
- Usage and Technical Data: Information such as IP address, browser type, device information, and website usage data collected through cookies and similar tracking technologies. This data helps us enhance your user experience and improve our services.
3. How We Use Your Information
We use your information for purposes including:
- Travel Arrangements: Processing bookings and coordinating travel services with our suppliers.
- Customer Communications: Informing you about travel updates, itinerary changes, promotions, and responding to inquiries.
- Service Improvement: Analyzing website usage to optimize our services and user experience.
- Legal and Administrative Purposes: Meeting regulatory obligations, record-keeping, and fraud prevention.
4. How We Share Your Information
Your personal data may be shared under the following circumstances:
- Service Providers and Suppliers: With trusted third-party vendors who assist with travel bookings, payment processing, and customer support. All third parties are contractually obligated to maintain the confidentiality and security of your data.
- Data Platforms: We may store and process your information using secure third-party systems, including TravelJoy (our client management platform) and Travel Planners International (TPI) (our host agency), both of which maintain their own data-protection policies and security standards.
- Legal and Regulatory Compliance: With government authorities or other entities when required by law, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We do not sell or lease your personal information to third parties for marketing purposes.
5. Security of Your Information
We implement industry-standard security measures, including encryption and secure data storage, to protect your personal information from unauthorized access or disclosure. While we strive to safeguard your data, please note that no method of transmission over the internet is entirely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access, Correct, or Delete Your Data: Request details of the personal information we hold about you, update inaccurate information, or request its deletion.
- Data Portability: Receive your data in a structured, commonly used format.
- Opt-Out: Withdraw consent to receive marketing communications at any time.
To exercise any of these rights, please contact us at:
Email: [email protected]
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalize your experience, analyze site traffic, and deliver relevant content. Most browsers allow you to control cookies through settings; however, disabling cookies may impact your ability to use some features of our site.
9. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your personal data may be transferred to and processed in jurisdictions with different data protection laws. We take steps to ensure that such transfers comply with applicable legal requirements and that your data remains protected.
By using our services or submitting your information, you consent to the transfer, storage, and processing of your data in the United States.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately so that we can take appropriate steps to delete the information.
11. Changes to This Policy
We periodically review and update this Privacy Policy. Any changes will be made via our website and/or direct communication (e.g., email). The “Last Updated” date at the top of this document will reflect the latest revision.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Casa de Ellison Travel, LLC
Phone: 830-488-7277
Email: [email protected]
Website: www.casadeellison.com